Terms And Conditions


JAGOLI furniture is made to order. Lead time is approximately 14 weeks and is subject to change without notice. COM and COL orders are not scheduled until the entire required yardage is received; therefore, lead-time begins from receipt of COM or COL, deposits and approval


All orders require a written purchase order (PO), a 50% deposit and the balance due Collect Before Delivery (CBD) as well as a final signed approval from all parties involved. Checks are made payable to JAGOLI. Purchase orders must provide all necessary information, including billing address, shipping address and phone numbers. Purchase Orders must include: quantity, item name and number, specifications, COM/COL Manufacturer (COM/COL SKU). Custom orders must be noted as such and contain all the information necessary to implement the proposed changes. Local sales tax is added to all orders unless we receive a copy or facsimile of a valid Resale Certificate.

All orders are acknowledged via fax and/or mail by JAGOLI. Each order will be processed as indicated in the acknowledgement. If there are any discrepancies, we must be notified in writing within 24 hours of the date on the acknowledgement. JAGOLI is not obligated to accept changes requested after the 24 hour period. Cancellations are not accepted after an order has been acknowledged, funds have been deposited or work has begun.

JAGOLI reserves the right to transfer completed orders to storage (at the customer’s own expense) if final payment is not received within 30 days. The customer assumes complete responsibility, including, but not limited to loss and damage during transfer and storage.

JAGOLI reserves the right to cancel or refuse any order at any time for any reason. Furthermore, we reserve the right to change designs, construction, construction materials, dimensions, and discontinue products without notice (custom line of furniture excluded). All dimensions, yardage requirements and lead times are approximate and are subject to change without notice.

Rush orders are subject to a 25% up charge.

Jagoli accepts major credit cards with a 2.5% additional charge per transaction for Visa and MasterCard and 3.5% for American Express.


All items are shipped FOB Chicago. All shipments are dock to dock, unless instructed otherwise. All merchandise travels at the customers own expense and risk, unless Jagoli arranges for shipping at an additional shipping expense.

If Jagoli arranges delivery of goods it is the customer’s responsibility to inspect the packaged goods before signing the “received in good conditions” form provided by the shipping company. Jagoli will not be responsible for damaged goods after the form has been signed. If goods are damaged you must notify us immediately and let the shipping company know in order for any claims to be filed.


No merchandise may be returned to JAGOLI without prior written consent. Unauthorized returns will be refused and returned to the shipper via collect freight. Return authorization is required on any all returns.


Jagoli Furniture warranty varies by product. This warranty does not extend to COM or COL materials. During the warranty period, JAGOLI will repair or replace defective merchandise free of charge. This warranty does not extend to damage resulting from shipping, accident, alteration, misuse, tampering, negligence, abuse, or ordinary wear and tear.

JAGOLI is not liable for any delay or failure to deliver or perform due to strikes, lock-outs, or other labor difficulties, accidents, fires, acts of God, or other cause of like or unlike nature beyond our control. The above warranty is given in lieu of all other warranties, express, or implied, of merchantability and fairness for particular purpose and constitutes the only warranty made by Jagoli


During the construction phases, clients are encouraged to personally inspect their order to ensure exact specifications.

All frames are built with select kiln dried hardwood. Stress joints are double doweled, glued, bolted and screwed (whenever possible). Only the finest available materials are used. Moreover, as all items are built entirely by hand, all dimensions are approximate. The majority of Jagoli furniture is maple, however there are exceptions and we reserve the right to make changes in design, construction and dimensions or to discontinue product without notice. For all cased goods, customer is to provide all decorative hardware (pulls, handles..etc) unless otherwise noted.

When making changes to height, width, or depth; please employ the following formula.

-To change width (sofa or loveseat): $500/foot
-To change depth of height (sofa or loveseat): $100/Inch
-To change height (chair or barstool): $125/inch

Please note, this is a general rule of thumb- there are limits and exemptions. Please call for precise information if needed.


Jagoli holds the right to use designer products, as their own, unless designer has paid prototype costs.


If shop drawings are required, drawings will not be released until deposits have been received.


All COM/COL orders require a signed Jagoli COM/COL ticket.

Eight-way hand tied springs or Zig-Zag springs are standard as is hand shaped, high density polyurethane foam wrapped in Dacron. Certain pieces require down, in which case a 10/90 ratio is standard.

Specialty Materials: including, but not limited, to leather, suede, vinyl and plaid as well as patterns that require matching, materials that require backing or additional labor are subject to a 25% up charge. This change may be assessed at the discretion of the cutting room without prior notice or consent.

The following options are available for most upholstered items.

Option________________________________Up charge
Arm Caps……………………………..................$100
CMHR Foam……………………......................25%
FAR Certified Foams……………….............TBD
Skirt……………………………….........................Varies by Length
Use of 2 or more COM’s
(Not including contrast welt)…………...10%
Welting (adding or removing)………....10%
Nail Head detail (adding or removing)15%
Contrast Welt……………………............…….Varies by Length


California TB 133 is available at an additional charge and will be determined by product. An extended lead-time would apply to these products.


As no two trees are alike, variation in color and grain is expected. Finish samples are available upon request, and it represents an average result and not an exact match of the final finish. Jagoli uses Italian Catalyzed and Aniline Dyes engineered for beauty and durability.

The following finishes are standard Jagoli finishes from collections using maple and oak.

-Dark Walnut
-Golden Oak
-Coffee Bean
-Country Pine
-Traditional Cherry
-Dark Oak

Deviation from this finish chart will result in a 10% up charge. If the client requests a specific finish, other than Jagoli’s finishes, a sample approval will result in a 15% up charge.


Ship all fabrics prepaid (collect shipments will be automatically refused) to our factory (see below). Please note, goods travel at customer’s own risk and expense. Jagoli is in no way responsible for lost COM/COL. Please instruct your fabric vendor to tag your COM/COL with as much information as possible (including your name, your purchase order number, item number(s) and the name of the furniture piece.



· Failure to comply may result in substantial production delays.

· We must be informed (at the time of order placement) of the following:

-Contrast welt
-Pattern or Stripe

Unless noted otherwise, the inside of the bolt is assumed the face side. Please include a cutting with your purchase order indicating: direction, face, seaming, matching, welting, etc. If this information is absent, the fabric will be applied at the discretion of the cutting room. In addition to the foregoing, the following information should appear on your purchase order:

· COM Manufacturer, color, pattern name and number.
· A cutting indicating the face side, pattern direction, etc.
· Excess COM/COL will be returned upon request

All COM/COL requirements are approximate and are based on 54” wide plain goods. For COM that is less than standard (54”) and/or has a repeat, please consult the following COM Chart(s).

For Goods Less Than 54” Wide
When Matching is required
(plaids, stripes, prints and large patterns

Fabrics with two repeats use full percentage of the larger repeat and 50% of the smaller repeat. Fabrics with a nap (Velvet & Mohair) increase the required yardage by 11%. If a COM is less than 54” wide, stripe, plaid or patterned fabric, combine both of the above tables.


Jagoli is not responsible for furniture, fabric, or any other items left 30 days after project has been completed. Exceptions will be made with prior written consent.

Terms and Conditions

Jagoli terms and conditions are subject to change without prior notification.


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NOTE: Jagoli Terms and Conditions are subject to change without prior notification.